General Terms and Conditions
As of January 2019
By filling in and sending off the order form on the Internet, the customer makes a binding offer on a purchase contract or a contract for work and materials. franziska strauss photography can accept this offer by sending an order confirmation via email.
Delivery is conducted by a shipment service provider chosen by franziska strauss photography. The customer has to pay shipping and handling charges, which may depend on the order value, the size, the chosen payment option, and the shipping destination. Current shipping prices can also be found at https://franziskastrauss.com/store/shipping.
Country-specific import taxes, customs, or other duties/fees are to be paid by the customer.
Product prices and additional costs will be displayed individually in an order overview before submitting the order and will be sent to the customer by email as confirmation after the binding order is submitted.
The customer can choose between making a payment via PayPal, Stripe or by invoice.
In principle, the client has a legal right of cancellation for distance contracts. They can terminate or cancel the purchase contract within 14 days.
The right of cancellation begins from the day on which the customer, or a designated third party that is not a carrier, takes the last goods into their possession.
In order to exercise their right of cancellation, the customer must inform franziska strauss photography about their decision to cancel the contract in an unequivocal statement (a letter sent by email). To meet the cancellation deadline, it is sufficient that the notice about exercising the right of cancellation is sent before expiration of the cancellation period.
The customer shall then be refunded the entire purchase price.
The product is immediately, and in any case no later than 14 days after the customer has notified franziska strauss photography about the cancellation of the contract, to be sent back in the original packaging to:
Franziska Strauss
Warthestr. 3
12015 Berlin
Germany
The reimbursement will occur via PayPal or credit to a bank account when the return has been completed or if, upon request, the customer provides evidence that they have sent the product.
franziska strauss photography is not liable for an uninterrupted availability of its online offer. An error-free availability is technically not possible.
Data Protection
franziska strauss photography has the right to electronically save and process all data concerning the customer and the business relationship which are used for the performance of the contract. In Germany, the archiving period prescribed by law is 10 years. When saving, processing, and archiving personal data, the terms of the Federal Data Protection Act (in Germany) are to be observed.
This website uses Google Analytics, an analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies" which are data files that are saved on the customersâ computers and allow an analysis of the customersâ use of the website. Information that is produced by these cookies (including the customer IP address) is forwarded to a Google server in the USA and saved there. Google will use this information to evaluate the use of our website, to write reports about website activities for website owners (us), and to provide further services related to the use of websites and the Internet. Google may also forward this information to third parties in cases where this is required by law or where third parties process them on behalf of Google. The visitor of the website can block the storing of cookies through a setting within their browser software. However, we would like to point out that in this case the use of our website and its functions will not be possible in full. By using this website, you accept that your personal data are handled by Google as is described above and for the purpose mentioned above.
According to the Federal Data Protection Act (in Germany), the customer has the right to receive information on their saved data free of charge as well as the right to amend, block, or delete these data.
If single regulations of the GTCs of franziska strauss photography become invalid, the remaining regulations remain unaffected and valid. Invalid regulations are replaced by the legal regulations or regulations which come closest in economic discretion.